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Refund Policy

Effective Date: April 16, 2025
Last Updated: April 16, 2025

At StarsIntern, powered by Acumen AI-Tech, we are committed to delivering valuable learning experiences through our various internship programs, certifications, and training offerings. We aim to provide transparency and clarity around our refund practices.

1. Free Programs

Many of our internships and courses are free of charge. As no payment is collected for these offerings, no refund policy applies to such programs.

2. Paid Programs & Certifications

a. Eligibility for Refund

Refunds for paid programs (such as our 90-day internships or advanced certification tracks) are available under the following conditions:

  • A written request is submitted within 7 days of payment and before program access or participation begins.

  • The participant has not yet attended any live session or accessed more than 5% of the online materials.

b. Non-Refundable Cases

Refunds will not be granted in the following scenarios:

  • You have accessed a significant portion of the course/internship material.

  • You have attended live sessions, received mentorship, or started on project assignments.

  • Your request comes after 7 days of payment.

  • You have enrolled through discounted plans, coupon codes, or institutional offers.

  • Failure to participate or complete due to personal scheduling conflicts, technical issues on the user’s end, or lack of interest.

3. Program Cancellation by StarsIntern

In rare circumstances where a program is cancelled or postponed due to unforeseen events (e.g., low enrollment, technical limitations, or full program period mentor unavailability), you may be offered:

  • A Partial refund, or

  • An option to transfer your enrollment to another batch or program at no extra cost.

4. How to Request a Refund

To request a refund, please contact us with the following details:

  • Full Name

  • Registered Email ID

  • Program/Internship enrolled in

  • Date of payment

  • Reason for the refund request

📧 Email: info@starsintern.com
📞 Phone: +912035922763

All refund requests will be processed within 7–10 working days upon approval and will be returned via the original payment method.

5. Dispute Resolution

If you believe a refund was unfairly denied, you may escalate your case by contacting our support team. We are committed to resolving disputes fairly and promptly.

6. Policy Changes

We reserve the right to modify this Refund Policy at any time without prior notice. The revised policy will be posted on this page with an updated effective date.

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